CO-SHARING WITHOUT THE HASSLE
ALREADY PART OF OUR COLLECTIVE?
FIND RESOURCES AND HELP HERE
DO YOU NEED TO GET SOMETHING FIXED?
GET IT FIXED
We carry out maintenance runs every 2 weeks, unless it’s an emergency and in that case, we will fix it as soon as we can! Fill in the form and we’ll get it sorted.
Have You Got An Emergency?
If so, download the emergency steps guide here:
Have you got a water leak, electrical or heating failure? This guide will let you know what to do.
Have You Got A Common Issue?
If so, download the common issues guide here:
This guide will help you with common issues such as blocked sinks, Wi-Fi signal issues, tripped switches, appliance trouble & lost keys.
DO YOU NEED HELP WITH
BIN MANAGEMENT?
We know recycling might not be the most exciting thing, but it does help the environment! Here are some useful links for bin management in your area.
For more details on our maintenance process click here:
Bracknell
Your bin collection day can be found at:
Your nearest recycling centre can be found at:
Wokingham
Your bin collection day can be found at:
Your nearest recycling centre can be found at:
The cleaners will take your bins to the collection area, but you will need to return the bins to the front of the house once empty.
Do You Need To Report A Complaint?
Sometimes, issues occur and if you find that you’re not happy about something then we would like to help, please submit a complaints form, so we can investigate it for you.
For more details on our complaints process click here:
CURRENT HOUSE MATE
MOVING OUT?
We understand that things change and there comes a time when you need to move out, we’ll be sad to see you go. Tell us when you would like to move out here.
GET IN TOUCH
Looking For More?
We understand that moving can be stressful. So if you have any questions regarding our properties and the services we provide, please do not hesitate to contact us. Our team of experts are always happy to provide advice.
